The value of your Costco shop card depends on your annual spend with Petsy and is issued in either one or two instalments: one after 90 days (ie. in month 4) and the other in month 10, as outlined below.
Here’s a breakdown of the Costco shop card values:
Spend with Petsy (per policy year) | Total Shop Card Value | First Instalment (in month 4) | Second Instalment (in month 10) |
Up to $500 | $30 | $30 | $0 |
From $500 up to $700 | $50 | $50 | $0 |
From $700 up to $900 | $80 | $40 | $40 |
From $900 up to $1,200 | $100 | $50 | $50 |
From $1,200 up to $1,500 | $130 | $65 | $65 |
From $1,500 up to $3,000 | $270 | $135 | $135 |
From $3,000 up to $6,000 | $550 | $275 | $275 |
$6,000 or more | $600 | $300 | $300 |
Fulfilment Dates
Costco shop cards are issued based on your policy purchase month, as outlined below:
Policy Purchase Month | First Instalment | Second Instalment |
November 2024 | 28 February 2025 | 31 August 2025 |
December 2024 | 31 March 2025 | 30 September 2025 |
January 2025 | 30 April 2025 | 31 October 2025 |
February 2025 | 31 May 2025 | 30 November 2025 |
Cooling-Off Period
You have 30 days from your policy start date to cancel the policy and receive a full refund (less any non-refundable government charges, taxes and levies), provided no claims have been made. To cancel during the cooling-off period, contact us at:
- Phone: 1300 952 790 (8 AM–8 PM, Monday–Friday AEST)
- Email: hello@petsy.com.au
If you cancel during the cooling-off period:
- Any issued Costco shop cards will be void.
- Any received benefits must be repaid.
- Cancellation will take effect from the policy start date.
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