How does pet insurance work?

Created by Insurance Team Petsy, Modified on Tue, 12 Nov, 2024 at 11:42 AM by Insurance Team Petsy

Petsy Pet Insurance is an insurance policy that reimburses 80% or 90% of vet costs for the treatment of your pet if they suffer an unexpected injury or illness (provided these occur after any applicable exclusion period has ended symptom free). 


Our policy is customisable and you'll be able to tailor the level of coverage, based on your preferences for the Benefit Percentage, Annual Limit, Annual Excess, whether or not you'd like Optional Extra Benefits (if your pet is less than 3 years old) and whether or not you'd like to include costs of Vet Consultations for your cover. 


You get to see a summary of the cover when completing an online quote and have the option to select a preferred start date. After making the payment, you’ll receive a confirmation of cover and your policy documents by email. 


Our commitment to transparency means that you're fully informed about your coverage. For added peace of mind, we offer a complimentary Pre-Existing Condition Assessment for all our members. This includes collecting your pet's vet history upfront which helps to fast-track any future claims and we'll also let you know whether there are any pre-existing conditions noted in their medical history that might affect your ongoing coverage. 


Claims are quick and easy, and your vet can submit claims on your behalf. Approved claims are paid into your nominated bank account.

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