What if I have an adopted pet - what should I provide for a Pre-Existing Condition Assessment?

For your adopted pet, please provide us with a list of veterinary clinics they have visited since joining your family. Also, include their microchip ID, adoption papers, or any transfer of ownership documents. These details will help us gather an accurate medical history for the pre-existing condition assessment. If your pet does not have an extensive medical history or if records are unavailable, we'll do our best with the information you provide. Any future claims will be assessed based on all the information gathered at that time. For adopted pets without a medical history, we recommend scheduling a veterinary check-up and completing a request for waiver form. This visit will create a baseline health record for your pet under your care, facilitating smoother assessments and claims processing in the future.