A pre-approval refers to an approval of a potential future claim that is assessed before treatment, not after.
To process to obtain a pre-approval, we need:
- An estimate of itemised costs for the procedure
- A description of the required procedure
- Clinical history related to the procedure (a brief email from a vet is not sufficient)
Pre-approvals are advisable for policyholders anticipating upcoming high-cost treatments.
The minimum requirements to process a pre-approval include:
- A completed pre-existing condition assessment
- An estimate received from your vet before 2pm AEST Monday to Friday
- The exclusion periods on a policy must have ended for the condition
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