When does my policy start?

Your policy officially begins at 23:59 on the start date you choose. You have the flexibility to choose a policy start date that is within 30 calendar days from the time of your application. 

If your pet is currently under the minimum age requirement for coverage, which is 6 weeks, you can plan ahead by setting up the policy to be activated when they reach this age. Simply apply for a policy any time after your pet is 2 weeks old, and you choose a policy start date  that is when your pet turns 6 weeks old. This approach lets you secure coverage as early as possible. 

Please note: After your policy starts, there are exclusion periods that apply before certain types of coverage come into effect:

•  1 day for Injury (except Specified Conditions) 
•  14 days for Illness (except Specified Conditions) 
• 6 months for Specified Conditions 
• 6 months for Optional Behavioural Problems 
• Optional Dental Illness  

         -14 days for pets under 1-year-old;            

         - 6 months for pets 1-year-old & over 

If you have any questions about starting your policy or the exclusion periods, please contact us for assistance.