Why are my bank statements stating it's coming from KNOSE?

Created by Insurance Team Petsy, Modified on Mon, 16 Sep, 2024 at 5:12 PM by Insurance Team Petsy

Petsy Pet Insurance is distributed by Petsy Pty Ltd (ABN 54 633 343 058, AR 1277359) (‘Petsy’) and issued by Knose Financial Services Pty Ltd (ABN 38 620 795 735, AFSL No.536651) (‘Knose’). 


As an Australian financial services licensee, Knose is responsible for the distribution of the Financial Services Guide (‘FSG’), Target Market Determination (‘TMD’) and the Product Disclosure Statement (‘PDS’) for Petsy Pet Insurance. They act under a binding authority to issue, vary or cancel policies, as well as to handle or settle claims on behalf of the insurer, Pacific International Insurance Pty Ltd (ABN 83 169 311 193). 


Transaction labels can vary across different banks due to the way different banks process and display payments. Depending on the bank, you might see Petsy or Knose for premium payments, as well as claim reimbursements. 


If you have any questions, feel free to contact us. We're here to help.

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