Can you switch pet insurance?

Yes, you can switch pet insurance providers at any time. However, there are some important things to keep in mind as switching can impact your pet’s coverage. 

What can happen to your pet’s coverage if you switch? 

If your pet has coverage for certain health conditions under your current policy, these conditions may not be covered by your new provider as they may be considered as pre-existing conditions under the new policy. 

Pre-existing conditions aren’t generally covered under pet insurance, as pet insurance is designed to help to cover new injuries and illnesses that arise after the exclusion periods end on a new policy. It’s important to review your current coverage and compare it with the new provider’s coverage, so that you don’t lose out on coverage. 

This can be particularly important if your pet is dealing with a chronic condition as switching coverage could mean losing coverage for that condition.  

Tip: Investing your time to learn more about the existing and the new policies, when deciding on the right provider, can help to avoid being stuck later down the track. 

Thinking About Switching to Petsy Pet Insurance?

You can keep your current policy while you consider switching to Petsy. We offer pre-existing condition assessments to help you understand what will be covered. You can hold onto both policies temporarily to avoid any gaps in coverage while you make your decision. 

Petsy policies come with a 30-day cooling-off period, so if you change your mind, we’ll provide a full refund. It’s fine to have two policies at the same time, but you may not be able to make a claim under both policies for the same injury or illness.