No, you don't need to bring a member card because we offer digital claims process. However, it's handy to have your Petsy policy number with you so that your vet can directly submit a claim for you. After your visit, simply ask your vet to email the paid invoice and clinical notes to claims@petsy.com.au with your policy number and pet's name. You can also email the invoice yourself or submit a claim through the Petsy Portal.
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